Terry Mitchell

Aeon Plaza Hotels · Amsterdam

• Coordinated food purchases and menu development, ensuring cost efficiency
• Supervised Sous Chefs and culinary staff to ensure food quality compliance
• Assisted in employee training, scheduling and team development
• Ensured compliance with health, safety, and brand policies

Sofitel Legend The Grand Amsterdam

• Led, taught, coached and inspired Second-First Cooks and Demi Chef de Parties
• Managed ordering, receiving, storing and preparation of food items in the Fish section
• Assisted Sous-Chef in training and developing junior kitchen staff

VakZuid · Amsterdam

• Prepared and presented high-quality dishes to a consistent standard
• Followed departmental standards and recipes with precision

Restaurant Mercurius · Amsterdam

• Coordinated food purchases and menu development, managing costs
• Oversaw Sous Chefs and staff to ensure food quality compliance
• Assisted in employee training and scheduling

InterContinental Amstel Hotel · Amsterdam

• Prepared and presented high-quality dishes at one of Amsterdam's most prestigious properties
• Ensured freshness, preparation techniques, and storage of all ingredients to the highest standards
• Managed stock using daily inventory lists
• Full compliance with HACCP standards and food safety procedures

Yielder Group · Hoofddorp

• Portfolio setup and management for all sales channels
• Data management: monitoring and updating product information and price lists
• Collaboration with sales, marketing, and IT for data accuracy and consistency

HP · Amstelveen

• Ensured GDPR compliance in Eloqua by implementing data privacy protocols
• Enriched 1.3 million customer records using ZoomInfo for improved segmentation
• Collaborated closely with Marketing Managers worldwide

Poly (formerly Plantronics/Polycom) · Hoofddorp

• Supported regional marketing teams with complex data segmentations
• Identified and implemented process improvements for marketing data
• Developed reporting to monitor marketing data against targets

Poly · Hoofddorp

• Trained and guided 10 Channel Managers and 3 distributors with the partner programme
• Created dashboards and reports in Salesforce for senior management
• Educated 15 resellers with tools and the university programme

Plantronics · Hoofddorp

• Managed Benelux & Nordics channel partner programme
• Managed 6 high-focus accounts, resulting in a 10% revenue increase within 3 months
• Built and maintained partner and distribution relationships

Plantronics · Hoofddorp

• Managed 100 end-user accounts and 25 channel partners
• Identified, qualified, and closed opportunities through direct contact
• Generated leads for field sales and provided inbound/outbound marketing support

Poly / HP · EMEA

Integrated ZoomInfo with Salesforce for improved lead information and executed smooth migration to HP Microsoft Dynamics in collaboration with IT. Set up automated lead enrichment processes and trained EMEA marketing teams. Result: improved data quality, more efficient lead management, and significant increase in lead generation across the region.